SHELBY

Conversational AI Pricing

Intelligent conversations powered by AI to enhance customer engagement, support, and business efficiency.

Starter Chatbot

Starting at: $1,000

Small businesses that want a basic website chatbot for lead capture and FAQs

What’s included:

1 chatbot for website
Up to 25 FAQ responses
Basic lead capture flow
Contact form integration
Welcome message + conversation setup
Basic branding alignment
1 revision cycle

Use cases:

Timeline: 5–7 business days

Business Chat Assistant

Starting at: $2,500

Businesses that want a smarter chatbot with qualification and workflow integration

What’s included:

Custom website chatbot
Lead qualification flow
Appointment booking flow
CRM or email integration
Up to 3 conversation journeys
Knowledge base / service-based responses
Multi-step user interaction design
2 revision cycles

Use cases:

Timeline: 10–14 business days

AI Sales & Support Assistant

Starting at: $5,000

Companies that want a branded AI assistant for both sales and customer support

What’s included:

Advanced conversational AI assistant
Smart lead qualification
Support response automation
CRM integration
Knowledge base integration
Up to 5 conversation flows
Human handoff setup
Admin controls and testing
3 revision cycles

Use cases:

Timeline: 3–4 weeks

Voice AI Agent

Starting at: $7,500

Businesses that want AI phone agents for inbound or outbound customer conversations

What’s included:

AI voice agent setup
Inbound or outbound call flow design
Script and prompt development
Call routing and transfer logic
Basic CRM integration
Call qualification flow
Appointment booking or transfer flow
Testing and optimization
3–4 revision cycles

Use cases:

Timeline: 3–5 weeks

Omnichannel Conversational AI

Starting at: $12,000+

Businesses that want one AI system across website, voice, WhatsApp, CRM, and support channels

What’s included:

Website chatbot + voice AI agent
Multi-channel deployment
CRM and API integrations
Advanced workflow logic
Human handoff and escalation
Omnichannel conversation design
Reporting dashboard
Security and performance optimization
Dedicated project management
Training and handover support

Use cases:

Timeline: 5–8+ weeks