Terms of Service

Last Updated: January 1, 2025

1. Acceptance of Terms

By accessing or using the Shelby Group LLC ("Company", "we", "us", or "our") website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Shelby Group provides software development, website development, SEO and digital marketing, AI integration, and custom digital solutions. Our services include but are not limited to website design and development, Shopify and ecommerce stores, search engine optimization, AI chatbots, and custom software development.

3. User Accounts

To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Software Development & Digital Services

Our software development, website development, SEO, and AI integration services are provided according to individual project specifications. Project scope, deliverables, timelines, and milestones are outlined in individual service agreements. All deliverables are subject to our quality assurance process.

5. Payment Terms

Payment terms are outlined in individual service agreements. Invoices are due upon receipt unless otherwise specified. Late payments may be subject to interest charges.

6. Intellectual Property

All content, software, and materials on this website are the intellectual property of Shelby Group LLC. You may not reproduce, distribute, or create derivative works without our written consent.

7. Data Protection & Privacy

We are committed to protecting your data in accordance with applicable laws. Please refer to our Privacy Policy for detailed information.

8. Compliance

All services are provided in compliance with TCPA, GDPR, CCPA, and other applicable regulations. We maintain PCI/DSS compliance for data security.

9. Limitation of Liability

Shelby Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

10. Termination

Either party may terminate service agreements with 30 days written notice unless otherwise specified in individual agreements.

11. Governing Law

These terms are governed by the laws of the State of California, United States.

12. Contact

For questions about these Terms of Service, please contact us at contact@shelbygroupllc.com.