The bedrock of Shelby Group was built in Dec 2008 with a dream of emerging as a nonesuch of BPO (Business process outsourcing).The hard work of past twelve years has resulted in the gaining of all the stipulation that you are looking for. No compromise with quality, devotion and affordability of our cutting edge solutions makes us shine in the sky of dull looking market. If it is colossus like telecom and insurance companies or mom-and-pop business of home security and mortgages you are at the right place.
At hand in the capital of California, Sacramento CA, with punctilious and actively engaged frontline and tail operators who quench their heats with customer’s love and smile, we aim for customer’s satisfaction. We are renowned in providing customer desired solutions for B2B and B2C markets through inbound and outbound customer services.
Leading a multifarious team of white collar workers possessing coalesce wise experience of 150+ epochs, we are the sun of Business Process Out-sourcing.
Our 100+ global clientele is a testimony of how rapid we accelerate growth our clients. We engineer solutions to scale businesses.
Staying abreast with the latest innovations and constantly upgrading ourselves is what makes our clients to choose our services.
We work with our clients to automate their business processes through our solutions which help them scale.
Building a great product is what you are good at but selling it customers is what we specialize in. We generate leads by identify prospects and establishing relationships with them.
Skilled workforce is the heart of every business and finding them is what we are best at. We headhunt the resources as per your requirements in your region.
Managing the high inbound customer queries is too hard and handling them smoothly is what we are known for. We provide both technical and non-technical support on phone.
Telephone costs can almost kill a rapidly growing businesses and lowering them almost zero is what we are good at. We provide VoIP services with highest connectivity ratio globally.
Tracking expenses, managing payrolls can be very challenging and providing tailored solutions is what we do. We provide both complex ERP and simple Excel solutions.
Clerical work drains your energy and handling it is what we excel in. We provide productive and customer focused administrative support.
Their telemarketing solutions boosted our business sales by 40% which translates into a handsome revenue for my company
Amazing Services Hghly Recommended.Managing clerical tasks was eating my time and we were losing business. I felt relieved by outsourcing it to Shelby Group. It is not only cost effective but also highly efficient.
Meet the professionals who are the face of the company.